Privacy Terms
1. Introduction
Welcome to Luna Azul Boutique Hotel (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or use our services.
2. Information We Collect
- Personal Information: When you make a reservation or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
- Usage Data: We may collect information about how you use our website, including IP address, browser type, and pages visited.
- Cookies: We use cookies and similar technologies to enhance your experience on our site and collect usage data.
3. How We Use Your Information
We use the information we collect to:
- Process and manage your reservations.
- Improve our services and website functionality.
- Communicate with you regarding your bookings or inquiries.
- Send promotional materials or special offers, if you have opted-in to receive them.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted partners who assist us in operating our website and providing services.
- Legal Obligations: To comply with legal requirements or respond to legal processes.
5. Security
We implement appropriate security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Opt-out of receiving marketing communications.
- Request the deletion of your data, subject to legal or contractual obligations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Luna Azul Boutique Hotel
Ostional, Costa Rica
Email: info@hotellunaazul.com
Phone: +506 8821 0075